disruption

Dear developers,

Kindly note that due to issues with downstream services we experienced disruptions in our PSD2 services on 10.02.2026 between 08:02AM and 09:02AM. Both AIS and PIS services were affected by this incident.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

We would like to inform you that we were experencing disruptions of our PSD2 services on 20.01.2026 between 7pm and 7:15pm. The issue has been resolved. We apologize for the inconvenience.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

We would like to inform you that the bank-wide issue reported earlier has been resolved. From 12:35 PM, our PSD2 service level went back to normal.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

We would like to inform you that due to a bank-wide incident we are experencing disruptions of our PSD2 services from 11:41AM. We apologize for the inconvenience and will inform you as soon as the issue has been resolved.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

We would like to inform you that due to a bank-wide issue, there were disruptions of our PSD2 services on 26.10.2025 between 00:00AM and 00:15AM and between 02:26AM and 02:44AM.

We sincerely apologize for any inconvenience caused by this incident.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

We would like to inform you that the payment processing issue encountered this morning has been successfully resolved, and our PSD2 services have returned to normal operations from 09:51AM onwards.

We apologize for any inconvenience caused by this issue.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

We regret to inform you that our interface had been affected by a bank-wide incident on 17.05.2025 from 08:55AM until 09:24AM and between 11:30AM and 12:14PM. During this time the PIS and AIS were affected. All services went back to normal.

We apologize in case you have experienced any inconvenience during this time period. Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

We regret to inform you that today on 14.05.2025 between 12:10 PM and 12:21 PM, we were experiencing an increase in response time on multiple endpoints and an increasing failure rate on our PSD2 Services. The issue has been resolved.

We apologize for any inconvenience. Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

With respect to the disruption announced today, we would like to inform you that our application has stabilized since around 10:12AM. We apologize for any inconvenience caused by this disruption.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

We regret to inform you that at the moment we are again affected by a bank-wide incident. Thus, we are experiencing an increase in response time on multiple endpoints and an increasing failure rate on our PSD2 Services. The issue has started on 02.05.2025 from 09:30AM. We are currently working on resolving the issue

Thank you for your understanding.

Your Commerzbank Support-Team