News

Dear Developers,
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Jan
05

RESOLVED: Disruptions of our PIS Services - 29.12.2025 since 00:00AM

Dear developers,
We would like to inform you that the issue with the REDIRECT Flow that we reported on the 29th December 2025 has been resolved. Therefore, the DECOUPLED Flow is again available since 00:00AM 04.01.2026. Hence, you can definitely start moving back the traffic to your usual implementation.
We sincerely apologize for the issue that you experienced and apologize for any inconvenience.
Thank you for your understanding.
Your Commerzbank Support-Team



Jan
02

UPDATE: Partial Service Interruptions of PSD2 Services on 30.12.2025

Dear developers,
We would like to give you an update on the reported issue: Since 30.12.2025, our interface experiences partially exceptionally high load. This caused our services to respond with higher rejection rates to your requests. We are adapting our systems and are trying to decrease the error rate further.
Thank you for your understanding.
Your Commerzbank Support-Team



Dec
29

Disruptions of our PIS Services - 29.12.2025 since 00:00AM

Dear developers,
    We would like to inform you that we have identified an issue with our Decoupled flow on our PIS services which is causing disruptions with processing of payments via this SCA method. Kindly note that we have prioritized this topic and will try to provide a fix for it as soon as possible. In the meantime, we kindly ask you to use the Redirect flow as a workaround solution for this issue.
      We sincerely apologize for these disruptions and any inconvenience caused by it.
        Thank you for your understanding.



          Dec
          29

          Disruptions on 29.12.2025

          Dear developers,
          since this morning we noticed disruptions on our payment services. In case you are affected, please let us know via PSD2Support@commerzbank.com while we work to resolve this issue.
          Thank you for your understanding.
          Your Commerzbank Support-Team