Commerzbank Developer Portal

Jul

RESOLVED: Disruptions on our services on 28.07.2024

Dear developers,

We would like to inform you that the payment processing issue encountered this morning has been successfully resolved, and our PSD2 services have returned to normal operations from 09:51AM onwards.

We apologize for any inconvenience caused by this issue.

Thank you for your understanding.

Your Commerzbank Support-Team

Jul

Disruptions on our services on 28.07.2024

Dear developers,

Our interface is currently affected by a bank-wide issue with payment processing. Hence, PIS Sepa CT service are currently seeing higher response rates and failure rates. We are working hard on resolving the issue and will keep you informed.

Thank you for your understanding.

Your Commerzbank Support-Team

Jul

Maintenance Work on 27.07.2025 at 09:00PM

Dear developers,

We would like to inform you that on 27.07.2025 at 09:00PM there will be maintenance work carried out on our side. Currently there is no expectation of any disruption of our PSD2 services.

In case however you experience any limitations during this period, we apologize for the inconvenience.

Thank you for your understanding.

Your Commerzbank Support-Team

Jul

Planned infrastructure changes on 24.07.2025 at 01:00PM

Dear developers,

We would like to inform you upfront that on 24.07.2025 at 01:00PM we will be performing structural changes of our processing flow of SEPA CT payments. At the moment, we do not see any potential that there will be impact on our PIS services.

Thank you for your understanding.

Your Commerzbank Support-Team

Jul

Disruption of PSD2 Services on 24.07.2025 between 06:44AM and 07:51AM

Dear developers,

We would like to inform you that due to a bank-wide issue there were disruptions of PSD2 Services on 24th July 2025 between 06:44AM and 07:51AM. Both AIS & PIS services were affected by this issue.

We apologize for any inconvenience this may have caused.

Thank you for your understanding.

Your Commerzbank Support-Team

Jul

KPI-Statistics Q2 2025

Dear Developers,

our KPI-Statistics (availability and performance) for the time period of 01/04/2025 and 30/06/2024 can now be downloaded: KPI-Statistics

Best Regards,

Your Commerzbank Support Team

Jul

Planned infrastructure changes on 16.07.2025 at 01:00PM

Dear developers,

We would like to inform you upfront that on 16.07.2025 at 01:00PM we will be performing structural changes of our processing flow of SEPA CT payments. At the moment, we do not see any potential that there will be impact on our PIS services.

Thank you for your understanding.

Your Commerzbank Support-Team

Jul

RESOLVED: PSD2 Disruption on 14.07.2025

Dear developers,

since 03:03 pm today 14th of July, our services have normalized.

Thank you for your understanding.

Your Commerzbank Support-Team

Jul

PSD2 Disruption on 14.07.2025

Dear developers,

since 14th of July 2025 02:28 pm we are experiencing increased response time and errors that are causing partial disruption of our PIS services. The issue is still on-going and we are currently working on finding a solution to this asap. We apologize for any inconvenience.

Thank you for your understanding.

Your Commerzbank Support-Team

Jul

PSD2 Minor Disruption on 09.07.2025

Dear developers,

This morning between 00:15 am and 07:35 am we experienced issues with payment status retrieval. The execution of the payments were not affected in general. This problem has been resolved. We apologize for any inconvenience.

Thank you for your understanding.

Your Commerzbank Support-Team

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