May
08

Switch-off of Instant Payments between 11:30PM 24.05.2025 and 05:00AM 25.05.2025


Dear developers,
We would like to inform you that due to bank-wide infrastructural changes, we will need to switch off our Instant Payment Services between 11:30 PM 24.05.2025 and 05:00AM 25.05.2025. We apologize for any inconvenience that you potentially might experience.
Thank you for your understanding.
Your Commerzbank Support-Team


Apr
30

RESOLVED: Instant Payments with Status ACSP


Dear developers,
We would like to inform you that we were able to resolve the issue that was observed for some Instant Payments being stuck in status ACSP.
After the validation we can observe that the Instant Payments reach now the final status ACCC, conditional to the successful payment validation.
We apologize for any inconvenience caused by this issue. Thank you for your understanding.
Your Commerzbank Support-Team


Apr
22

Temporary Switch off for Instant Payments on 26.04.2025 11:30PM to 27.04.2025 06:00AM


Dear developers,
We would like to inform you that due to planned changes in our downstream payment processing system, there will be a temporary switch-off of Instant Payment Services from 26.04.2025 11:30PM to 27.04.2025 06:00AM. We apologize for the unavailability of our services during this time period.
Thank you for your understanding.
Your Commerzbank Support-Team


Apr
16

Instant Payments with Status ACSP


Dear developers,
We would like to inform you that currently we are seeing some finalized Instant Payments staying in status "ACSP". Kindly note that we are working on solving this issue and will inform you as soon as we've clarified it.
Nevertheless, please note that all Instant Payments with sufficient amount of funds on the account are fully processed as usual, but the status might not be updated straight away.
Thank you for your understanding.


Nov
13

Partial delay of Instant Payments status retrieval on 13.11.2024


Dear developers,
We would like to inform you that due to some backend issues, there were partial delays in retrieving the status of Instant Payments in the morning on the 13th November 2024. However the issue has been resolved and we apologize in case you have experienced any inconvenience.
Thank you for your understanding.
Your Commerzbank Support-Team


May
06

Maintenance work


Dear developers,
due to maintenance work, the execution of instant payments will not be possible on Sunday, 09 May 2021 between 0:00 am and 04:00 am.
The AIS service, as well as the remaining payment methods of the PIS service, will be available without restrictions during this period.
We thank you for your understanding.
Your Commerzbank Support-Team