disruption outage

Dear developers,

We would like to inform you that on 30.01.2025 between 06:44PM and 09:29PM, we experienced a bank wide issue in our login and approval process with both redirect and decoupled flow in AIS, as well as PIS. We apologize in case you have experienced any inconvenience during this time period

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

due to issues in another dependent bank cluster, there was for a short period disruptions of the XS2A interface on the 20th November 2024 from 03:50PM until 04:15PM. Please note that this issue has been resolved.

We apologize in case you have experienced any inconvenience.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

We would like to inform you that currently our interface is affected by an internal incident, leading to an increased error rate. We are trying to resolve the issue with high pressure and will keep you posted.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

we would like to inform you about a disruption on our services: From 7:10am until 7:30am (gmt+1), AIS for transactions and balances have not been working, due to a bank-wide incident. The issue is now resolved.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

Since around 11:30 (gmt+1), we are seeing disruption, i.e. a high failure rate, related to backend services. All services are affected. We are working with pressure on resolving the issues and will keep you informed.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

We have seen a disruption on our PIS starting around 5pm (gmt+1). The issue is now resolved (20:22) and all services are back up running We apologize for any inconvenience.

Thank you for your understanding.

Your Commerzbank Support-Team

p>Dear developers,

due to a token manager issue, approx. 50% of all service requests ran into an error during the period of 25.10.2023 4:20pm until 26.10.2023 9:24am (gmt+2). The issue could be solved and all services are running stable again. We apologize.

Thank you for your understanding.

Your Commerzbank Support-Team