Outage

Dear developers,

unfortunately we are currently experiencing an unexpected outage since 10:55am for all our services. We are sorry for the inconvenience and will inform you again when it gets resolved.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

between 04:13 AM and 05:39 AM our interface was affected by a bank-wide outage, affecting also online channels. Neither AIS nor PIS were available during that time. The issue was resolved.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

on 15.10.2025 from 05:41 AM to 06:57 AM our systems experienced a complete outage. The issue has been resolved since and our services are back to normal. As announced, there is also a planned maintenance downtime, which is scheduled to end at 08:35 AM. We apologize for any inconvenience.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

We would like to inform you that on 21.09.2025 between 00:15AM and 04:00AM, there was an outage of our PSD2 Services due to a maintenance time window of a back-end system. We apologize for this inconvenience .

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

Between 08.03.20025 11:30PM to 09.03.2025 05:30AM, there will be an outage of Instant Payments Services. It is therefore anticipated that there will be interruptions for Instant Payments.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

We would like to inform you that we have been able to resolve the issue from today. We apologize for the unavailbility of our services between 12:12PM and 13:05PM on 12.09.2024.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

Following the go-live of a rollout of a dependent cluster, there was a partial outage of PIS services on the 05.08.2024 between 06:51AM and 08:37 AM. Please note that we have resolved this issue.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

There was a short outage that was affecting only AIS services on June 18, 2024, from 01:45 p.m. to 02:05 p.m. due to a disturbance in the bank's backend systems. Please note, that the issue has already been resolved.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear Developers,

We would like to inform you that our PIS services are currently partially affected . This can lead to a higher error rates.

We are working with high pressure on resolving the issue and will let you know once the issue is resolved.

Thank you for your understanding.

Your Commerzbank Support-Team

Dear developers,

We would like to inform you that the outage of the AIS "Retrieval of Standing Orders" (GET/transactions/{account-id}/bookingStatus=information), occurring since Monday 27.11.2023 due to an error in the configuration, is now resolved.

Thank you for your understanding.

Your Commerzbank Support-Team