News

Dear Developers,
From now on we are going to offer a news-tracker which will notify via e-mail about announcements on this news feed. It will concede content to changes regarding the API, bug fixes, release notes and the like. Register to the news-tracker by clicking the link below and please do not change the subject of any mail during the news-tracker registration:
tpp-news@commerzbank.com
Subsequently you will receive an e-mail to be asked for permission. After permitting, you will be informed as soon we are going live. Personal data are collected only to the extent that is necessary for the news-tracker. Under no circumstances will we pass the data collected on to third parties without the consent of those concerned. Please take note on our data privacy statement here
You can unsubscribe at any time in the future, by clicking on the unsubscribe link included in every e-mail.

Nov
14

Disruptions on our services on 11.11.2024

Dear developers,
We would like to inform you that our interface was affected by disruptions on Monday 11.11.2024 from 7:15h until 15:27h. During this time, up to 25% of requests could not be processed correctly. PIS and AIS were affected. All services went back to normal.
W apologize for the delayed information.
Thank you for your understanding.
Your Commerzbank Support-Team <p>Your Commerzbank Support-Team</p>



Nov
13

Partial delay of Instant Payments status retrieval on 13.11.2024

Dear developers,
We would like to inform you that due to some backend issues, there were partial delays in retrieving the status of Instant Payments in the morning on the 13th November 2024. However the issue has been resolved and we apologize in case you have experienced any inconvenience.
Thank you for your understanding.
Your Commerzbank Support-Team



Nov
13

Planned maintenance work on 14.11.24 4am to 7am for 1 hour

Dear developers,
We would like to inform you that on 14.11.24 between 4am and 7am there might be a downtime for GET Transactions/Balances endpoint due to planned maintenance work. This is related to a change of one of our backend systems. We will also be monitoring the situation during this timeframe closely.
Thank you for your understanding.
Your Commerzbank Support-Team



Nov
11

Disruptions on our services on 10.11.2024

Dear developers,
We would like to inform you that on 10.11.2024 between 01:12 am and 01:36 am, our services were affected by a token-related incident. In this time, both AIS and PIS were affected. Additionally, we apologize about the partial unavailabilty of the developer portal due to which also this notifacation could not have been published earlier. All issues are resolved.
Thank you for your understanding.
Your Commerzbank Support-Team



Oct
30

Disruption of our Services on 30.10.2024

Dear developers,
We would like to inform you that our interface had been affected by a bank-wide incident on 30.10.2024 from 16:35 until 20:52. During this time, most of the calls for AIS and PIS were rejected. As also internal systems were affected, we apologize that we were not able to inform you via the developer portal. The issue is now resolved.
We apologize for the inconvenience and thank you for your understanding.
Your Commerzbank Support-Team