News

Dear Developers,
From now on we are going to offer a news-tracker which will notify via e-mail about announcements on this news feed. It will concede content to changes regarding the API, bug fixes, release notes and the like. Register to the news-tracker by clicking the link below and please do not change the subject of any mail during the news-tracker registration:
tpp-news@commerzbank.com
Subsequently you will receive an e-mail to be asked for permission. After permitting, you will be informed as soon we are going live. Personal data are collected only to the extent that is necessary for the news-tracker. Under no circumstances will we pass the data collected on to third parties without the consent of those concerned. Please take note on our data privacy statement here
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Jan
28

Issue with login and approval process since 12:10pm

Dear developers,
since 12:10pm today we are seing a bank wide issue in our login and approval process with both redirect and decoupled flow in AIS (consent creation flow) as well as PIS. We are closely monitoring the situation and hope it will get resolved as soon as possible.
We apologize for the inconvenience this might cause. Thank you for your understanding.
Your Commerzbank Support-Team



Jan
10

RESOLVED: Some payments stuck in pending from 30.12. and 31.12.2025

Dear developers,
With respect to the issue of processing of payments on 30th & 31st December 2024, we would like to inform you that:.
Affected payments have now been executed. A check on double bookings (i.e. re-initiated by customers in between) has been conducted beforehand. Payment information for affected payments have not been altered except for the date.
We apologize for any inconvenience.
Thank you for your understanding.
Your Commerzbank Support-Team



Jan
08

Some payments stuck in pending from 30.12. and 31.12.2025

Dear developers,
We would like to inform you that on 30.12.2024 and 31.12.2024 some payments which were initiated via our interface have not been executed and are stuck in pending with execution date 30./31.12.2025. The affected payments will be executed on short notice.
We apologize for the inconvenience. Thank you for your understanding.
Your Commerzbank Support-Team



Dec
30

Partial Issue with Transaction Overview since 20th December 2024

Dear developers,
We would like to let you know that as of December 20, 2024, we are having problems with the transaction overview. Partly transactions are showing up as booked and as pending transactions. This issue is also present in the online banking transaction overview.
Please note that we are analyzing the issue and will try to resolve it as soon as possible.
We apologize in case you have experienced any inconvenience and thank you for your understanding.
Your Commerzbank Support-Team



Dec
20

News on Fees for Instant Payments from 01.01.2025

Dear developers,
    We would like to inform you that, following Regulation (EU) 2024/886 (Instant Payment Regulation), PIS for Instant Payments will be free of charge as of 01.01.2025. The customers have been informed about this via their Online Banking Portal and via a separate note in their transactions on 05.12.2024.
      Please kindly note that changing the fee information to the customers within the redirect approval flow might be delayed by a couple of days, due to new year’s freezes.
        Thank you for your understanding.