Commerzbank Developer Portal

Dear Developers,

From now on we are going to offer a news-tracker which will notify via e-mail about announcements on this news feed. It will concede content to changes regarding the API, bug fixes, release notes and the like. Register to the news-tracker by clicking the link below and please do not change the subject of any mail during the news-tracker registration:

tpp-news@commerzbank.com

Subsequently you will receive an e-mail to be asked for permission. After permitting, you will be informed as soon we are going live. Personal data are collected only to the extent that is necessary for the news-tracker. Under no circumstances will we pass the data collected on to third parties without the consent of those concerned. Please take note on our data privacy statement here

You can unsubscribe at any time in the future, by clicking on the unsubscribe link included in every e-mail.

Oct

Minor Disruptions of PSD2 Services on 26.10.2025

Dear developers,

We would like to inform you that due to a bank-wide issue, there were disruptions of our PSD2 services on 26.10.2025 between 00:00AM and 00:15AM and between 02:26AM and 02:44AM.

We sincerely apologize for any inconvenience caused by this incident.

Thank you for your understanding.

Your Commerzbank Support-Team

Oct

RESOLVED: Partial outage on 23.10.2025 from 08:05 AM

Dear developers,

We would like to inform you that the disruption could have been resovled around 10:11h. We apologize for any inconvenience you have experienced. Thank you for your understanding.

Your Commerzbank Support-Team

Oct

Partial outage on 23.10.2025 from 08:05 AM

Dear developers,

due to an outage of instant payments, our PIS services are affected too. Since around 08:05 AM instant payments are unavailable. AIS and other payment services are still available. We will inform you as soon as possible once this issue is resolved. We apologize for any inconvenience.

Thank you for your understanding.

Your Commerzbank Support-Team

Oct

RESOLVED: Minor disruptions on our services 22.10.2025 from 09:44 AM

Dear developers,

We would like to inform you that the issue with our API has been resolved since 12:06PM today. We apologize for any inconvenience you have experienced.

Thank you for your understanding.

Your Commerzbank Support-Team

Oct

Minor disruptions on our services 22.10.2025 from 09:44 AM

Dear developers,

since 22.10.2025 from 09:44 AM our API is affected by an incident. We are seeing increased failure rates and higher response times. We will inform you as soon as the issue has been resolved.

Thank you for your understanding.

Your Commerzbank Support-Team

Oct

Outage on 21.10.2025 from 04:13 AM to 05:39 AM

Dear developers,

between 04:13 AM and 05:39 AM our interface was affected by a bank-wide outage, affecting also online channels. Neither AIS nor PIS were available during that time. The issue was resolved.

Thank you for your understanding.

Your Commerzbank Support-Team

Oct

Maintenance work on 18. and 19.10.2025 from 11:30 PM to 05:00 AM

Dear developers,

due to maintenance work, there will be a short-term outage of the payment interface on 18. and 19.10.2025 from 11:30 PM to 05:00 AM. Our payment services will be unavailable during this downtime, while AIS will remain available.

Thank you for your understanding.

Your Commerzbank Support-Team

Oct

Minor disruptions on our services 15.10.2025 from 12:00 PM to 12:15 PM

Dear developers,

on 15th October 2025 from 12:00 PM to 12:15 PM we experienced increased login failures affecting our PSD2 Services. The issue has been resolved since.

Thank you for your understanding.

Your Commerzbank Support-Team

Oct

Outage after maintenance work on 15.10.2025

Dear developers,

after today's maintenance work, the outage of the interface due to DR test took a slightly longer than announced from 8:35 AM to 08:41 AM on 15.10.2025. All our services are back to normal since. We apologize for any inconvenience.

Thank you for your understanding.

Your Commerzbank Support-Team

Oct

Outage on 15.10.2025 from 05:41 AM to 06:57 AM

Dear developers,

on 15.10.2025 from 05:41 AM to 06:57 AM our systems experienced a complete outage. The issue has been resolved since and our services are back to normal. As announced, there is also a planned maintenance downtime, which is scheduled to end at 08:35 AM. We apologize for any inconvenience.

Thank you for your understanding.

Your Commerzbank Support-Team

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