Commerzbank Developer Portal

Sep

Resolved: Disruptions on Payments 2.0 affecting our services

Dear developers,

since Tuesday 02.09. 01:00am the delays caused by an issue with payments 2.0 have been resolved. All services have been back to normal since then.

Thank you for your understanding.

Your Commerzbank Support-Team

Sep

Disruptions on Payments 2.0 affecting our services

Dear developers,

due to the Payments 2.0 services experiencing delays, our PSD2 services may experience delays too. The issue has been ongoing since the weekend. We will update you as soon as possible

Thank you for your understanding.

Your Commerzbank Support-Team

Aug

Minor Disruptions on our services 18.08.2025

Dear developers,

our interface experienced minor disruptions on the 18th August 2025 from 12:05 pm until 03:02 pm. All our services are back to normal. We apologize for any inconvenience

Thank you for your understanding.

Your Commerzbank Support-Team

Jul

RESOLVED: Disruptions on our services on 28.07.2024

Dear developers,

We would like to inform you that the payment processing issue encountered this morning has been successfully resolved, and our PSD2 services have returned to normal operations from 09:51AM onwards.

We apologize for any inconvenience caused by this issue.

Thank you for your understanding.

Your Commerzbank Support-Team

Jul

Disruptions on our services on 28.07.2024

Dear developers,

Our interface is currently affected by a bank-wide issue with payment processing. Hence, PIS Sepa CT service are currently seeing higher response rates and failure rates. We are working hard on resolving the issue and will keep you informed.

Thank you for your understanding.

Your Commerzbank Support-Team

Jul

Maintenance Work on 27.07.2025 at 09:00PM

Dear developers,

We would like to inform you that on 27.07.2025 at 09:00PM there will be maintenance work carried out on our side. Currently there is no expectation of any disruption of our PSD2 services.

In case however you experience any limitations during this period, we apologize for the inconvenience.

Thank you for your understanding.

Your Commerzbank Support-Team

Jul

Planned infrastructure changes on 24.07.2025 at 01:00PM

Dear developers,

We would like to inform you upfront that on 24.07.2025 at 01:00PM we will be performing structural changes of our processing flow of SEPA CT payments. At the moment, we do not see any potential that there will be impact on our PIS services.

Thank you for your understanding.

Your Commerzbank Support-Team

Jul

Disruption of PSD2 Services on 24.07.2025 between 06:44AM and 07:51AM

Dear developers,

We would like to inform you that due to a bank-wide issue there were disruptions of PSD2 Services on 24th July 2025 between 06:44AM and 07:51AM. Both AIS & PIS services were affected by this issue.

We apologize for any inconvenience this may have caused.

Thank you for your understanding.

Your Commerzbank Support-Team

Jul

KPI-Statistics Q2 2025

Dear Developers,

our KPI-Statistics (availability and performance) for the time period of 01/04/2025 and 30/06/2024 can now be downloaded: KPI-Statistics

Best Regards,

Your Commerzbank Support Team

Jul

Planned infrastructure changes on 16.07.2025 at 01:00PM

Dear developers,

We would like to inform you upfront that on 16.07.2025 at 01:00PM we will be performing structural changes of our processing flow of SEPA CT payments. At the moment, we do not see any potential that there will be impact on our PIS services.

Thank you for your understanding.

Your Commerzbank Support-Team

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