News

Dear Developers,
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Jun
28

Ongoing instabilities

Dear developers,
We are currently observing instabilities related to our services resulting in error scenarios like 401 INVALID_CLIENT_ID or 401 CERTIFICATE_INVALID or unsettled payments remaining in status PENDING.
We are working with high pressure on analysing and fixing the root cause.
In general our services remain up and running.
Thank you for your understanding.
Your Commerzbank Support-Team



May
30

Outage (3pm-4:11pm) resolved

Dear developers,
The outage announced (start 3 pm) in the previous statement has been solved and all services are back up running since 4:11 pm Also, connectivity issues and SSL handshake errors that could be observed earlier today are not resolved.
Thank you for your understanding.
Your Commerzbank Support-Team



May
30

Complete Outage of Services

Dear developers,
We would like to inform you about a complete outage of our PSD2 services that we observe since 3 pm today. Currently all the requests are ending with 502, 504 or 499 error code.We will give an update as soon as the issue has been resolved.
Thank you for your understanding.
Your Commerzbank Support-Team



May
08

Outage of all our PSD2 services

Dear developers,
unfortunately there is currently an outage of all our PSD2 services.
We are investigating and working on a fix with high priority and will inform you once it's solved.
Nevertheless our fallback mechanism is in place and can be used during that time.
Thank you for your understanding and we apologize for the inconvenience.
Your Commerzbank Support-Team



May
05

Error displayed for consent creation for availableAccounts with the value allAccountsWithOwnerName

Dear developers,
    there is an issue currently with creating a consent and calling availableAccounts with the value allAccountsWithOwnerName. For the decoupled flow, a 400 Bad Request error message will be delivered. For the redirect flow, an error message prdctNtPsd2Rlvnt will be delivered, indicating that the product is not PSD2 relevant.
      Currently, as a workaround, you can use the call allPsd2 with the value allAccountsWithOwnerNam in both cases - decoupled as well as redirect. Please see an example request below: 
        {